Who we are
This website is operated by Burke Water Heater, a referral service that connects homeowners in Burke, Virginia with independent local plumbing professionals for water heater work. We do not perform the work ourselves.
Phone calls
The phone number on this site is a call-tracking number. Calls may be recorded and tracked for quality, training and routing purposes. Tracking lets us see which pages lead to calls and route your call to an available professional who serves your area. When your call is connected, the professional receives the information needed to help you, such as your phone number, your location and a description of the problem.
Information collected on the website
This site has no forms and does not ask you to submit personal details online. It does not use analytics, advertising or tracking cookies.
To display the site, your browser loads fonts from Google Fonts (fonts.googleapis.com and fonts.gstatic.com) and the site's images from images.pexels.com. Those services receive standard technical information such as your IP address and browser type when the files load, under their own privacy policies. Our hosting provider may keep basic server logs for security and reliability.
How information is shared
We share call information with the independent professional your call is connected to, and with service providers that operate our call tracking and routing on our behalf. We do not sell your personal information.
Data retention
Call records and recordings are kept only as long as needed for the purposes described above, quality review and any legal obligations.
Your choices and requests
To ask about the information we hold about you, or to request that it be corrected or deleted where applicable, please call us at (555) 010-0100 and ask for a privacy request.
Children
This site is intended for adults responsible for a home. It is not directed at children.
Changes to this policy
We may update this policy from time to time. The effective date at the top of the page shows when it was last changed.